Policies

— PRIVACY POLICY —

Last Updated: [Insert Date]

1. Introduction

Rushikesh Mokashi respects your privacy and is committed to protecting personal and business data collected through our Services, including WhatsApp API and RCS platforms.

This Privacy Policy explains how we collect, use, store, and protect information in compliance with Indian data protection laws and Meta policies.

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2. Information We Collect

a) User Information

• Name, email, phone number
• Business details
• Account credentials

b) Device & Technical Data

• IP address
• Browser type
• Device identifiers

c) Cookies & Tracking

• Session cookies
• Analytics cookies

d) Message Data

• Message metadata
• Delivery status
• Template IDs

We do not read personal message content unless required for support or compliance.

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3. Purpose of Data Collection

We collect data to:

• Provide and operate Services
• Enable WhatsApp & RCS messaging
• Improve system performance
• Ensure regulatory compliance

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4. Consent for WhatsApp & RCS Data Processing

By using our Services, you confirm that:

• You have obtained valid end-user consent
• You authorize processing via Meta & telecom partners

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5. Legal Basis for Processing

Data processing is based on:

• User consent
• Contractual necessity
• Legal compliance

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6. How We Use Collected Data

• Account management
• Message routing
• Platform analytics
• Security monitoring

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7. Data Retention & Deletion

Data is retained only as long as necessary or legally required. Upon request, eligible data may be deleted or anonymized.

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8. Data Sharing with Third Parties

We may share data with:

• Meta Platforms Inc. (WhatsApp)
• Google (RCS infrastructure)
• Telecom operators
• Cloud hosting providers (India-based)

All third parties are bound by confidentiality obligations.

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9. Security Measures & Encryption

We implement:

• SSL encryption
• Access controls
• Secure servers

However, no system is 100% secure.

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10. Cookies & Tracking Technologies

Cookies enhance user experience and analytics. You may disable cookies via browser settings.

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11. Data Transfer & Storage (India-based)

Data is primarily stored on servers located in India, subject to lawful access requirements.

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12. User Rights

You have the right to:

• Access your data
• Request correction
• Request deletion (subject to law)

Requests may be sent to our contact email.

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13. Policy for Children

Our Services are not intended for individuals under 18 years of age.

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14. Updates to Privacy Policy

This Policy may be updated periodically. Continued use indicates acceptance.

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15. Governing Law (India)

This Privacy Policy is governed by Indian law. Courts in Pune, Maharashtra, have jurisdiction.

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16. Contact Information

Business Name: Rushikesh Mokashi
Address: Gat No.171/1, Nilesh Borate Jansampark Karayalay, Moshi, Near Modern College, Dehu Rasta, Pune – 412105
Phone: 7709463840
Email: Rushikeshmokashi@gmail.com